Australia-wide Shipping
All deliveries within Australia are via Australia Post Express Post, except for products going to a business address within greater Brisbane, which are delivered via CouriersPlease.
International Shipping
Please contact us before placing an order to confirm whether we can ship to your location and to advise of the cost.
Postage Charges
Pacific Transcription charges a flat rate of $19.00 incl. GST per order. For bulk orders, please contact us before ordering to confirm the shipping cost.
Pick up your order from our Milton, Brisbane office
You may also collect your order from our office in Milton (Brisbane) QLD and reduce your shipping cost to $0. If you select this option, we will contact you to arrange a pick-up time.
Pick-up is available between 9:30 am and 5:00 pm on weekdays and is only available via prior arrangement.
If you need to arrange an alternative delivery option, please contact us before placing an order through our online store.
When Orders are Dispatched
Items are usually dispatched within one business day of receipt of payment, provided the items are in stock. Pacific will not dispatch products that have not been paid for.
Delivery Times
The Australia Post Express Post Delivery Network usually guarantees next-day delivery between Pacific Transcription’s Milton (Brisbane) office and most major metropolitan locations in Queensland, Victoria, New South Wales, Tasmania, South Australia (Adelaide only), and Western Australia (some suburbs of Perth only).
Extreme weather conditions and other major events may cause delays in delivery times.
Delivery to other locations within Australia is usually 2-3 days, but remote areas may take longer.
The local courier service CouriersPlease, guarantees next-day delivery between Pacific’s Milton (Brisbane) office and most greater Brisbane and southeast Queensland business locations.
See Australia Post Express Post Delivery Network website for more details on their domestic delivery service.
See CouriersPlease Courier Service website for more details on their domestic delivery service.
Click to download a copy of the Pacific Transcription Online Store FULL Terms and Conditions Policy document.